As Inkomoko is growing, the P&C Department is aligning with business priorities to be well-placed to serve the fast-growing Organization both operationally and strategically.
There is a need for a dedicated People & Culture (P&C) Manager to contribute to the setup of our new South Sudan operations and the P&C Strategy, focusing on Business partnering; policy and procedures implementation, employment act compliance, country-specific recruitment, performance management, and general P&C operations.
The P&C Manager will implement practices and activities of the P&C Department in South Sudan providing a full spectrum of P&C services and programs linked to short and long-term organizational needs and objectives.
S/he will work closely with the Regional P&C team to support the achievement of the P&C strategic objectives through the development, implementation, and management of activities. The P&C Manager will serve as a consultant and provide day-to-day guidance to the staff.
Reporting to the Director of People & Culture with a dotted reporting line to the Managing Director, South Sudan, the P&C Manager can expect this range of responsibilities, among others.
Recruitment (25% time)
In collaboration with the talent acquisition team, develop the recruitment policies and procedures
Employer branding: Attraction and recruitment of talent and management of all the South Sudan specific recruitment processes to meet company objectives
Recruitment: Work closely with the external recruiters and Regional teams to hire the best candidates
Internal stakeholder management: Conduct recruitment kick off meetings for each opening with the hiring managers to establish the needs, agree on recruitment expectations, process, and participation of various team members in the hiring process.
Interviewing: Set up interviews with candidates and company reviewers, create job matrix, share materials before interviews, compile reviewer feedback, prepare and administer written exams for applicants.
Hiring: Conduct background checks, provide relevant information for finalization of contracts
Communications: Highly professional correspondence to successful and unsuccessful candidates
On-boarding: Coordinate onboarding meetings of all new staff, communicate to various team members to ensure successful onboarding documents and tools are prepared on-time (National Social Insurance Fund (NSIF) forms, email, first day’s meetings schedule, etc)
Update the P&C colleagues with information to feed into the Org. wide recruitment tracker with status of all open positions.
Strategic Business Partnering (25% time)
Works closely with employees to improve work relationships, build morale, and increase productivity and retention.
In collaboration with the regional P&C team, support as an Business Partner and/or mentor/train/coach people managers as assigned
Provide technical expertise on human resources processes (including but not limited to Recruitment, Staff onboarding, talent management and development), organizational policies and practices in order to facilitate the attraction and retention of competent staff that embrace a culture of continuous learning and performance within Inkomoko
Define change management processes to improve business performance
Enhance the P&C service delivery/P&C Operations and Administration (30% time)
Contribute to the design, review and implementation of the new P&C policies, systems, guidelines to operate within the statutory requirements of South Sudan
Coordinate all P&C Administration and Operations activities that include but not limited to staff bio-data management, employee welfare/medical insurance, payroll drafting for submission to the regional team for processing, contract handling etc)
Keep updated with changes in the employment act and legislations and proactively propose changes to policy and procedures to improve the efficiency of the P&C department
Sensitize all staff on the P&C policies and guidelines and review the systems/processes to identify and address gaps for effective service delivery
Responsible for reporting on P&C operations/demographics, develop and manage the P&C reporting tools to measure the value added of P&C operations to the organization
Maintain and develop good relationships with similar organizations, with ongoing dialogues concerning policies and trends
Effectively review and process P&C operations requests and transactions, such as: personal data, pay data, and position data changes and employment contracts information
Supervise and ensure that staff physical files and data records in the HR Management system are up-to-date and secure (e.g leave management etc.)
Coordinate and organize all P&C events in collaboration with the Administration team
Ensure employees have necessary tools and facilities to perform their jobs properly
Performance Management, People development & Talent Management (20% time)
Provide consultation to managers on talent development and performance management.
In collaboration with the talent development team, ensure planning, monitoring, and performance reviews of employees by training managers to coach and give feedback to employees and resolving employee grievances.
Conduct training needs assessments, management and conduct training on topics ranging from P&C policies and procedures to professional and leadership skill development.
Provide appropriate support to employees and managers in addressing unsatisfactory performance-ensure that underperforming employees are identified, and specific plans created with the full intention of returning them to acceptable performance.
In collaboration with the talent development team, guide, and train people managers on their roles in the end-to-end performance management processes
Support in following up the training & development programs are being conducted as planned.
Coordinate the implementation of the Induction Program
As Inkomoko is growing, the P&C Department is aligning with business priorities to be well-placed to serve the fast-growing Organization both operationally and strategically.
There is a need for a dedicated People & Culture (P&C) Manager to contribute to the setup of our new South Sudan operations and the P&C Strategy, focusing on Business partnering; policy and procedures implementation, employment act compliance, country-specific recruitment, performance management, and general P&C operations.
The P&C Manager will implement practices and activities of the P&C Department in South Sudan providing a full spectrum of P&C services and programs linked to short and long-term organizational needs and objectives.
S/he will work closely with the Regional P&C team to support the achievement of the P&C strategic objectives through the development, implementation, and management of activities. The P&C Manager will serve as a consultant and provide day-to-day guidance to the staff.
Reporting to the Director of People & Culture with a dotted reporting line to the Managing Director, South Sudan, the P&C Manager can expect this range of responsibilities, among others.
Recruitment (25% time)
In collaboration with the talent acquisition team, develop the recruitment policies and procedures
Employer branding: Attraction and recruitment of talent and management of all the South Sudan specific recruitment processes to meet company objectives
Recruitment: Work closely with the external recruiters and Regional teams to hire the best candidates
Internal stakeholder management: Conduct recruitment kick off meetings for each opening with the hiring managers to establish the needs, agree on recruitment expectations, process, and participation of various team members in the hiring process.
Interviewing: Set up interviews with candidates and company reviewers, create job matrix, share materials before interviews, compile reviewer feedback, prepare and administer written exams for applicants.
Hiring: Conduct background checks, provide relevant information for finalization of contracts
Communications: Highly professional correspondence to successful and unsuccessful candidates
On-boarding: Coordinate onboarding meetings of all new staff, communicate to various team members to ensure successful onboarding documents and tools are prepared on-time (National Social Insurance Fund (NSIF) forms, email, first day’s meetings schedule, etc)
Update the P&C colleagues with information to feed into the Org. wide recruitment tracker with status of all open positions.
Strategic Business Partnering (25% time)
Works closely with employees to improve work relationships, build morale, and increase productivity and retention.
In collaboration with the regional P&C team, support as an Business Partner and/or mentor/train/coach people managers as assigned
Provide technical expertise on human resources processes (including but not limited to Recruitment, Staff onboarding, talent management and development), organizational policies and practices in order to facilitate the attraction and retention of competent staff that embrace a culture of continuous learning and performance within Inkomoko
Define change management processes to improve business performance
Enhance the P&C service delivery/P&C Operations and Administration (30% time)
Contribute to the design, review and implementation of the new P&C policies, systems, guidelines to operate within the statutory requirements of South Sudan
Coordinate all P&C Administration and Operations activities that include but not limited to staff bio-data management, employee welfare/medical insurance, payroll drafting for submission to the regional team for processing, contract handling etc)
Keep updated with changes in the employment act and legislations and proactively propose changes to policy and procedures to improve the efficiency of the P&C department
Sensitize all staff on the P&C policies and guidelines and review the systems/processes to identify and address gaps for effective service delivery
Responsible for reporting on P&C operations/demographics, develop and manage the P&C reporting tools to measure the value added of P&C operations to the organization
Maintain and develop good relationships with similar organizations, with ongoing dialogues concerning policies and trends
Effectively review and process P&C operations requests and transactions, such as: personal data, pay data, and position data changes and employment contracts information
Supervise and ensure that staff physical files and data records in the HR Management system are up-to-date and secure (e.g leave management etc.)
Coordinate and organize all P&C events in collaboration with the Administration team
Ensure employees have necessary tools and facilities to perform their jobs properly
Performance Management, People development & Talent Management (20% time)
Provide consultation to managers on talent development and performance management.
In collaboration with the talent development team, ensure planning, monitoring, and performance reviews of employees by training managers to coach and give feedback to employees and resolving employee grievances.
Conduct training needs assessments, management and conduct training on topics ranging from P&C policies and procedures to professional and leadership skill development.
Provide appropriate support to employees and managers in addressing unsatisfactory performance-ensure that underperforming employees are identified, and specific plans created with the full intention of returning them to acceptable performance.
In collaboration with the talent development team, guide, and train people managers on their roles in the end-to-end performance management processes
Support in following up the training & development programs are being conducted as planned.
Coordinate the implementation of the Induction Program
Partners
